Coupland Cavendish / Gowing Law Solicitors, Manchester - £1,747.50 refund of legal fees on a road traffic accident claim

Rest assured you are dealt with professionally and are made aware of the full process from the start, it couldn't have been any easier!

Stuart Thomis-Paver, Wakefield

We were really pleased to get a full refund of success fees and ATE premium paid by Stuart, following conclusion of his claim arising from a road traffic accident in June 2015.

On considering the papers it became clear that Stuart would have had the benefit of free legal advice through his employer union. His membership of the RMT was declared to the solicitors on a Legal Expenses Insurance Questionnaire completed at the outset in December 2015. Had investigations into alternative methods of funding been undertaken straight away Stuart would have instructed his union under the terms of their Collective Conditional Fee Agreement, meaning that nothing would have been deducted from his damages at all.

In fact the RMT wrote to the solicitors in September 2016 confirming that Stuart could pursue the case through the Union legal assistance scheme, and that there would effectively be no cost to him. They asked the solicitors to pass this information on to Stuart but unfortunately that did not happen, and sums were deducted for success fee and ATE insurance premium when the claim settled in February 2017., explained to me that I may be entitled to a refund of legal fees from a former solicitor as far back as June 2015. I had total confidence in the professional way this company dealt with my claim for the refund of fees and I was kept informed all through the process and everything was explained to me very clearly.

The overall service I received from was 100% and the conclusion of the claim was very satisfactory. I am not sure yet how I am going to spend the money that I got as a refund but it was a total bonus to get this money refunded to me with the help of

I would totally recommend to anyone who has been charged a fee by a solicitor as the whole process was easy and very professional.

Stuart Thomis-Paver, Wakefield
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