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"Red Alert" - namechecked in the Online Claims Media Magazine

We are very pleased to find that we have been name-checked in the online "Claims Media" Magazine, an online community for professionals operating in the UK's claims sector.

It is good to see that the sector is beginning to take the matter of deduction of fees from damages seriously, and that the author of the article recognises the importance not only of providing the correct information to clients, but also of sending a bill to the client before taking payment of fees from damages.

If you feel that you have been overcharged, or did not receive a bill before any deduction was taken from your damages please call us on 0800 689 5183 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


On red alert - Claims Media

Claims of overcharging are an increasing risk for claimant firms, says Mickaela Fox

Making sure that the right information is provided to the client at the right time, so that they can fully understand what they will pay at the outset of their instruction, and throughout their retainer, is a simple step to take. This will involve reviewing client care letters, CFAs and other documents explaining how costs are calculated to ensure that they are transparent and are easy for a lay person to understand.

Similarly, firms must ensure that bills containing the appropriate information are delivered to the client.

It is a breach of the Solicitors' Account Rules 2011 to take payment of fees from money held for a client without first sending a bill or written notification of costs. Furthermore, the delivery of the bill marks the start of a limited amount of time in which the client can raise a challenge or, apart from in exceptional circumstances, request an assessment.

Mickaela Fox
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About Us

We are a team of legal costs experts with over 60 years' experience.

We have dealt with costs arising from almost every legal specialism.

We have conducted cases challenging solicitor's costs at all levels up to and including the Court of Appeal.

We are not part of a firm of solicitors and are therefore entirely independent.

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