New Guidance from the Legal Ombudsman on "Good Costs Service"

leading_the_way-main Solicitors should be "crystal clear" over charging structures

The Legal Ombudsman has published the 2nd edition of its guidance to solicitors on how they should go about providing information about legal fees to their clients.

The guide indicates that lawyers must provide their clients with a cost benefit analysis so they can understand the choices available to them and warned lawyers to be "crystal clear" over charging structures, whether they were fixed fees or hourly rates.

It provides a useful "insider" guide to you as a client about the information that should be provided to you before "signing up", how a "cost benefit analysis" should be provided at the outset so that you can see if your case is worth pursuing, how your case will be funded and how you should be notified of any changes to the estimate of fees as the case progresses.

Mr Q approached a solicitor to provide him with advice in an employment case. He paid £1,000 and the solicitor said he would tell him if the costs increased. The final invoice was for £5,000 but he only received £2,000 compensation from his employer. Mr Q had paid invoices on a monthly basis but there was no evidence the solicitor had given a clear idea of what his costs might come to, or what level of compensation he could expect.

We felt the firm had not managed Mr Q's expectations or given him enough information to decide whether his case was worth pursuing.

Legal Ombudsman Case Study

A fuller report on the guidance can be found in the Legal Futures article, below.

What to do when a solicitor sues you for unpaid fe...
Allen -v- Brethertons LLP : An important decision ...

Related Posts

News Search

News Tag Cloud

Accident at work Administrators Amanda Cunliffe Solicitors Appeal Assessment ATE premium Back Injury Bill Breach of retainer Brethertons LLP BT-2 Solicitors Camps Solicitors Carpenters Cash Account Children Claims Management Companies Client Care Letters Closure Cold Callers Collier Law Commercial Comparison Compensation Conditional Fee Agreement Coops Law Cordell & Co Costs Estimates costs law Counsel Counsel's Fees Court CPR 46.9(3) Damages debts Deduction Delivery Up DG Law Din Solicitors Disclosure Divorce Emerald Law Solicitors Employment Tribunal cases Enforcement Equitas Solicitors Estates Exempt Fairwoods Solicitors Family Family Plus Fees Final Bills Fixed Costs Fletchers Solicitors Forster Dean Forum Garvins Law Gowing Law HCC Solicitors Holiday Holiday Sickness Claim Inheritance Act Insolvency Interim Statute Bills Irwin Mitchell LLP JC&A Solicitors Jigsaw Law Keith Smart & Co Lance Mason landmark case Lawyers Legal challenges Legal Expenses Insurance Legal Ombudsman Legend Legal LIP's Litigants in person Litigation Litigation Friend Matrix Solicitors Michael Lewin Solicitors Michael Rose & Baylis Solicitors Money Laundering Regulations Motorbike Accident MTA Solicitors No Win No Fee North Solicitors Limited Overcharging partners Personal Injury Pilkington Shaw Solicitors Price Probate Progressive Solicitors Proportionality Protected Party QC Reasonable Notice rebuttable presumption Refund Representation Retainer Richard Slade & Company Right to conduct litigation in respect of costs Rights of Audience RJ Gill Solicitors Road Traffic Accident Rotherham s.68 Solicitors Act s.74(3) Solicitors Act 1974 Scott Rees & Co Senior Courts Costs Office Seth Lovis & Co Simpson Millar LLP six minute units solicitor solicitors SRA Statute Bills Success Fee success fees Supreme Court tax tax management Termination Terms of Business Thorneycrofts Time limits trades Union Unison Transparency True Solicitors Turner & White Solicitors Unusual Items Viceroy Law Woodwards Solicitors

About Us

We are a team of legal costs experts with over 60 years' experience.

We have dealt with costs arising from almost every legal specialism.

We have conducted cases challenging solicitor's costs at all levels up to and including the Court of Appeal.

We are not part of a firm of solicitors and are therefore entirely independent.

Latest News