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CMLF

Updated guidance from the Legal Ombudsman as to its approach to complaints about legal fees

How the Legal Ombudsman approaches fees complaints
One of the major areas for complaint is overall service cost. We don't do detailed cost analysis, but if a complainant wants a detailed forensic bill ...
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CMLF

New Guidance from the Legal Ombudsman on "Good Costs Service"

Solicitors should be
The Legal Ombudsman has published the 2nd edition of its guidance to solicitors on how they should go about providing information about legal fee...
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