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CMLF

Ansah -v- Fletchers Solicitors - refund of £850 deducted from compensation ordered

No evidence of informed consent to pay more than fixed costs
​Fletchers Solicitors were ordered to refund £850 plus interest to the client following a hearing on 20th August in the Sheffield District Registry of...
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CMLF

Daniel Latham -v- North Costs Limited (formerly North Solicitors Limited) : £2,100 in overcharged legal fees recovered for client but only after a visit by High Court Enforcement Officers

Defendant firm ignored two Court Orders
We were pleased to finally resolve this long-running matter this week, which has taken a degree of determination, faced with an opponent that seemed d...
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CMLF

Updated guidance from the Legal Ombudsman as to its approach to complaints about legal fees

How the Legal Ombudsman approaches fees complaints
One of the major areas for complaint is overall service cost. We don't do detailed cost analysis, but if a complainant wants a detailed forensic bill ...
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Mark Carlisle

Refund of £2,715.50 from legal fees deducted following a road traffic accident in May 2016

Celebrating with a holiday
We were instructed by Mr & Mrs L in October 2017 and they have had to wait for a long time to receive their refund, because their case was pu...
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CMLF

James Logan : refund of £6,400 being spent on new car

James is using his refund to treat his partner to a new car
We were really pleased to have secured James a refund of £6,400 in legal fees this week. James only instructed us on 28th June, having suspected that ...
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